Everyone knows nothing is perfect from the start, but with continual testing and listening to our customers, we seek perfection and satisfaction through incremental improvements. Thank you.
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Improved Stock Holder (Blowpipe Grommet)
The stock holder (grommet) was made using materials that highly resist moisture, however no one knew that the high HP alkaline saliva from some pipers would cause corrosion to the materials and damage it over time (10 ~ 18 months). The materials of the stock holder have been changed to a totally moisture/HP resistant materials and the problem has totally been resolved since 15/6 /14. In the past 1-year there have been no reports of this issue on any product produced after that day.
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Improved Chanter Neck Seal
The neck’s production has been modified to reinforce the seal, and resist moisture which resolves the bag neck’s air leakage issue which developed by moisture in the air or saliva over time since 30/4/14 (similar reason with the old grommet, 18~30 months)
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Fixed Hose Kinking and Elbow Joint Issues
The chanter hose will no longer have the elbow joint except when requested. Geoff Ross had designed the hoses few years ago and they were good, but made with harder materials and narrow diameter. After some time, the hoses started having some issues with kinking after one or 2 years of use. 14 months ago, we improved the design of the hoses by increasing their diameter and using slightly softer materials. That has proven to give more flexibility resulting in less chances of kinking. Therefore the elbow joint is no longer needed on the chanter hose. Another fix by removing the elbow joint is that the softer material of the new hoses did not attach to the elbow joint as reliably, and created further issues that we needed to eliminate. After much testing, in and out of the lab, we have concluded that the flexibility of the hose is better than the elbow joint. An added bonus is that it makes assembly simpler and easier.
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Enforced Canister Tenon
As we had several isolated reports that the tenon piece was easily damaged during transport or use. To combat this we completely re-engineered the part, re-enforcing it where necessary. After 16 months on the market, we have only had positive reports.
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Modified Silicon Compound
Higher quality and grade of silicon compound has been implemented on all air hoses. Subsequently, they are now significantly stronger and more resilient to foreign products than the previous versions. The improved compound also provides a larger friction coefficient, reducing most, if not all of the detachment issues rarely found while playing.
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Improved Extended Warranty
Extended product testing and user feedback has enabled Ross Bagpipe Bags to extend our warranty on both of our bags. The Red Suede Bag now ships with a 3 year warranty and the Blue Breathable Bag a 2.5 year warranty. For more information see our
F&Q page.
